Glass Road 1571 (hereinafter, the Website) recognizes the importance of protecting personal information, and in compliance with the law on personal information, will strive to maintain proper management and protection. To provide an environment in which customers are able to shop with peace of mind, we will continue to operate and manage the web site in accordance with the following privacy policy. Please read and agree to the terms before using the website.

Definition of personal information

The personal information that this privacy policy refers to means one or more pieces of information that can identify you personally, such as the following items.

  • Name
  • E-mail address
  • Phone number
  • Address, zip code
  • Date of birth, age
  • Sex
  • Occupation
  • Other items essential to the service provider

When asking for personal information

This website operates as part of our mission to provide goods and services to our customers. In the following cases, we may ask for personal information as necessary to these services.

  • Purchasing or ordering of goods and services
  • Subscription to or participation in campaigns, gifts, and events
  • Questionnaire responses
  • Inquiries
  • Registration for e-mail newsletter
  • Other times at which personal information may be required to serve the needs of the customer

It is up to the customer’s own judgment to determine whether to submit personal information to our website. This Web site will not force you to provide your personal information. However, if you do not wish to provide your personal information, you may not be able to use all services.

Purpose of use of personal information

Your personal information that has been submitted to the company will be used for the following purposes.

  • Delivery of your purchased goods and services
  • In order to ask for your participation in a questionnaire
  • Statistics and data to ensure that goods and services are fully successful
  • To inform you of new product information and special services via email, DM, etc.
  • To contact customers as necessary

In any of these cases, we will take care to handle your information appropriately.

Use of cookies

Some pages on this site utilize cookies. If cookies are disabled, you may not be able to fully utilize all of the website’s functions, so we ask that you please enable cookies in order to access these services.

In-house management and control of personal information

With regard to the handling of personal information in-house, all executives and staff members have been trained in accordance with regulations of personal security. The personal information protection supervisor will also enforce management policies as necessary.

About sharing information with business partners

We take special care in cases where there is a possibility of sharing customers’ personal information with our trusted business partners. Our company and its business partners share a contract which ensures the safety of all personal information according to such guidelines.

Third-party offers and personal information

The third party here refers to contractors and agencies other than the trusted business partners recognized by our company as stated in the previous paragraph. Our company does not disclose customers’ personal information to third parties. However, in the following cases, this rule does not apply.

  • The customer has consented
  • In order to ship orders and gifts to the customer
  • In order to relay news about special goods and services via DM
  • Any time when this is required by law

Disclosure, correction, or deletion of personal information

If a customer wishes to disclose, correct, or delete personal information given to the company, the company will respond promptly and within reason.Please contact via Contact page or telephone: +81 95 822 1571.

* This privacy policy may be revised in the future given appropriate consideration.